11 months later ....USD10 000 gone....and only 3 negative results suppressed to the 2nd page to show for it??? An average of 3 weeks to return emails...no follow up or implementation of strategy.
You get bounced between people and there is no interest in your campaign. Their reports are generic and are of have meaningful or practical information.
We have complained about 10 times - and all they can say is that they are extending the campaign...so basically taking longer to do their job...and its STILL not done. On the positive side- they have the gift of the gab (oh yes, and a great website).
Product or Service Mentioned: Internetreputation Reputation Management Service.
Reason of review: Bad quality.
Monetary Loss: $10000.
Preferred solution: Let the company propose a solution.